Privacy policy

Operator name, public address and applicable registration details are pending.

Czech Republic · support@bookyde.com

Who handles your data

The Bookyde operator is responsible for account administration, platform security, and Bookyde billing records. For a haircut appointment, the barbershop decides why it collects your booking information. Bookyde processes it to operate the booking service for the shop. Contact the shop named on the booking page for questions about that appointment and its handling of your data.

Account and shop information

We use your name, email, optional phone number, password hash, account and verification state, and configuration for your shops. This can include contact details, business address, staff names and staff email addresses, schedules, prices, language, time zone and notification settings. When you choose Google sign-in, Google shares your account identifier and the profile information needed to identify and link your account.

Appointment information

The form asks for your name, selected service and staff member, appointment time, and email language. Email is required; phone and notes are optional. We store the booking reference, appointment status and price. The data can be synchronized to the connected Google Calendar of the shop or barber. If you provide email, the service can send confirmation, reminder and cancellation messages. The shop or assigned staff can receive booking details, including submitted contact details and notes. Do not enter health or other sensitive information in notes.

Optional calendar and payments

If a shop connects Google Calendar, Bookyde stores authorization to synchronize appointments, including the information entered in the booking. Online payments are not currently available. Paddle is the planned payment provider; payment processing details will be updated before paid sales begin.

Purposes and legal bases

For account holders, we use data to provide and administer the requested service and subscription. We use limited request and audit information in our legitimate interests in securing accounts, preventing abuse and investigating problems. We retain information where required by law. The shop sets the legal basis for its own appointment processing. The privacy notice is information and is not a request for consent to marketing.

Recipients and locations

Data is available to the relevant shop and its authorized users and to authorized Bookyde administrators for operation and support. Infrastructure uses Oracle Cloud in Frankfurt. Transactional email uses the configured email provider, currently Sender.net. Google receives data when the relevant Google integration is used, and the planned Paddle integration is not yet active. These providers can process data in other countries. Contact us for current information about recipients, transfer safeguards and applicable provider terms.

Storage and retention

Bookings, account records and operational records are stored in the application database. Some records have technical expiry times, such as sign-in and recovery tokens. Expiry limits their use and does not necessarily delete the database row. The app does not automatically purge all accounts, booking history or audit records after a fixed interval. Request removal through the relevant shop or Bookyde. Copies in backups, delivered emails and connected calendars are handled separately.

Your choices and rights

Depending on applicable law, you can request access, correction, deletion, restriction, or portability, or object to processing based on legitimate interests. Contact the shop for appointment information, or Bookyde for platform accounts and billing data. You may complain to your local data protection authority, including the Czech Office for Personal Data Protection. The form marks which information is required. If you leave out a required field, Bookyde cannot complete the requested booking.